Verizon not working? You’re not alone.

Verizon logo on phone stock photo

Credit: Edgar Cervantes / Android Authority
  • Verizon’s cellular and internet services seem to be experiencing a widespread outage.
  • Most affected locations include New York City, Philadelphia, Newburgh, Brooklyn, and many more.

If you’re a Verizon customer and happen to be experiencing issues, you’re not alone. Verizon is not working in many parts of the US.

Affected users have taken Twitter and Downdetector to report problems with both cellular and internet services.

“Completely out in Woodbury. Using straight talk phones with Verizon SIM aka towers,” a user reports. “Nothing in Kingston Hurley,” says another.

Some of the most affected locations include New York City, Philadelphia, Newburgh, Brooklyn, and many more.

The company hasn’t officially acknowledged the problem but Verizon Support on Twitter is directing complaints to the team. It is also asking people to head to this support page for tips on what to do in an outage.

We’ve attached a screenshot of the Verizon outage map as of 12:29 AM ET:

Verizon outage map

Credit: Downdetector

We will update this story as we learn more. For now, hold tight while Verizon works on bringing its network back online.

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