Here’s why Facebook, WhatsApp, Instagram went offline yesterday

Facebook app on phone 2

Credit: Edgar Cervantes / Android Authority
  • Facebook has revealed that an incorrect configuration change was behind its outage yesterday.
  • The company added that user data wasn’t compromised as a result.

Social media colossus Facebook suffered a major outage yesterday, affecting Facebook itself, Instagram, and WhatsApp too. The hours-long outage was eventually resolved, and the company has now given a reason for the issue.

Facebook first noted that its ability to diagnose and address the issue was complicated by the outage affecting its internal tools and systems as well. So what actually caused the problem when they were eventually able to get to the bottom of it? Here’s what the team had to say:

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